28.1.05
5 Nutzi Street
Singapore 588378
28 January 2005
The General Manager
Good food Restaurant
998 Bendemeer Road
Singapore 339944
Dear Sir
Unhygienic kitchen
It was my grandfather’s birthday yesterday, and we decided to celebrate his birthday in your restaurant during dinner. It was located near our house and was convenient for all of us. Overall, we invited twenty relatives to your restaurant.
As I entered the restaurant, the first impression was good. Your restaurant was exquisitely decorated with modern paintings and the restaurant looked magnificently grand. Overall, the food you served was delicious and everyone was satisfied. I would like to compliment on your extremely well-trained waiters and waitresses. They are all helpful and experienced in their work.
While heading towards the washroom, I managed to glimpse your kitchen while passing by it. I was petrified when I saw the state of your restaurant’s kitchen. It seemed really messy and disorientated. To add on, I even spotted several cockroaches scattering on the kitchen floor. What really displeased me most was that your chefs’ attire was entirely dirty and crumpled. There were many stains on it, which made it really unsightly. Looking back on my first impression your restaurant gave me earlier, it seems to be contradicting my overall impressions after glimpsing the kitchen.
The whole experience affected my appetite after viewing the kitchen.
